Privacy Policy

1. Introduction

Trusted Network Agency ("TNA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are committed to GDPR, CCPA, and other privacy regulation compliance.

2. Information We Collect

2.1 Information You Provide

Data Type	Examples	Purpose
Account Information	Name, email, password	Account creation & authentication
Profile Information	Photo, bio, social links	User profile customization
Payment Information	Card details, billing address	Processing transactions
Communication Data	Messages, support tickets	Customer support & disputes

2.2 Automatically Collected Information

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, click patterns
Cookies: Session data, preferences, authentication tokens
Location Data: General geographic location based on IP

3. How We Use Your Data

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize and improve your experience
Send promotional communications (with your consent)
Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

With Service Providers: Third parties who perform services on our behalf
With Other Users: When you engage in transactions or communications
For Legal Reasons: To comply with laws, regulations, or legal processes
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Your Consent: When you have given us permission to share

We do NOT sell your personal information to third parties for advertising purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

SSL/TLS encryption for all data transmission
Encrypted storage for sensitive information
Regular security audits and penetration testing
Access controls and employee training
Secure payment processing through trusted providers

6. Your Rights

Depending on your location, you may have the following rights:

Access

Request a copy of your data

Rectification

Correct inaccurate data

Erasure

Request deletion of data

Restriction

Limit data processing

Portability

Export your data

Objection

Opt-out of processing

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

Active account data: Until account deletion
Transaction records: 7 years for legal compliance
Communication logs: 3 years after resolution
Analytics data: 2 years in anonymized form

8. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

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